Support

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Not just an answer phone, but a dedicated team that knows your equipment and understands your business needs. From manufacturer packaged to tailor-made, whatever your requirement Brendata can offer you the support and maintenance that is right for your business.

Manufacturer Support

From packaged contracts such as Cisco SmartNet and HP CarePacks to tailored manufacturer contracts such as Sun Support, Brendata will manage your contracts for you.

Tailored Support for your Internal IT Team

Brendata can augment your support team providing assistance on demand.

Our developers have many years of experience and we can deliver this in a tailored package for you.

 

 

 

 

I already have a Brendata Support Contract

Enter the BOSS system and create or check the status of your support call (you will receive emails each time an action takes place on your call).

How do we support our customers?

Depending on the level of support provided, we can mirror your implementation on our VMWare servers.  A complete mirror of your production environment, provided to you by VPN to replicate and test.

 
 

Legacy Support

We can provide support for your legacy software and operating systems, our development group can even enhance and expand these if required.

  
 

Open Source Support

Brendata support an ever increasing list of Open Source programs
  • Apache httpd
  • Apache tomcat
  • Asterisk
  • bind(dns)
  • Cacti
  • Hylafax
  • Hyperic HQ
  • Linux
  • Mimedefang
  • mISDN
  • Nagios
  • PHP
  • phplists
  • Sendmail
  • SpamAssassin
  • Squid
  • tikiwiki
  • Zabbix
  • Zenoss
 
  The list grows weekly, not only do we support these but we actively use many of these in our day to day operations.
Contact us for professional support from a support team staffed by application developers and business consultants.